
Contacting The Digital Network (Internet Services)
Please note we are predominantly an Internet Based Company and whilst we are happy to see you locally (Not at our registered office please) with a PC Problem or to chat about our products or services, we prefer to deal with you by email or phone, as this keeps our costs down, which we in turn pass on to you.
Therefore before travelling please contact us first, as we are a very busy office and often we can all be out on support or installation duties.
We carry out repairs only onsite, all PC Systems are Custom Built at our Warehouse and delivered direct to you. We also offer a FREE pick up and return service within the local area for all PC Repairs and Custom Built Systems or Upgrades.
Customer service is important to us, therefore calls to our numbers are charged at normal lo-call rate (NOT Premium rate), at all times. If we are not available when you call, PLEASE leave us a message, we promise to call you back.
*Main Number: 0844 357 3308*
This number will route you to the right department quickly, where you can speak to a real person usually within 30 seconds. During busy periods we might ask you to leave a message, but we will always call you back.
*Calls to the 0844 number are chargeable at lo-call rates at all times. Charges may vary according to rates prevalent by your own network provider.
Our main business adress is: 181a High Street, Falkirk FK1 1DU
if you want to drop in and discuss anything or you want to discuss any services for your business, your self or family and friends. The shop is right opposite The Callendar Square Shopping Centres main entrance (next to the York Café), we have FREE private customer parking round the back, accessed from Burnhead Lane/Buchanan Court. Or parking can be accessed directly from the High Street at certain times (usually before 10.00am and after 4.00pm).
Opening times are: 9.00am - 5.30pm Monday to Saturday
e: support@thedigitalnetwork.co.uk
use for customer support issues (This email is also routed to engineers for support or installation requests throughout the UK)
To ensure a speedy response please use the correct email address
Mobile: 0790 772 2 772 (Field Engineer)
Normal mobile charges apply (These may differ from Network-to-Network)
In the event of any complaint all letters should be addressed to:
The Company Secretary
JAMAN Ltd
Registered Office
35 Falkirk Road
Bonnybridge, Stirlingshire FK41BG
Company No SC 367499
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